Logged In
1. Visit your Profile Settings ↵
2. Scroll down and open the Change Password dropdown.
3. Follow the instructions to change your password.
Forgotten Password
1. Visit the Login/Register page ↵
2. Select the Forgot Password button on the login page.
3. Follow the instructions to reset your password.
1. Visit the Login/Register page ↵
2. Select the Register tab.
3. Sign up with Google, Facebook, or create your account through us.
4. Follow the instructions and enter in all the required information.
5. Once completed click on the Register button at the bottom of the form.
Your contact information is kept secure and confidential on our platform. When you create a listing or engage in communication with other users, your contact details such as email address are not directly displayed.
Interested parties can typically reach out to you through our messaging system or contact forms provided on the website. If you decide to add your phone number to your account, it will be shown on your listings so that buyers can contact you. This phone number can be removed at any time to ensure your privacy and safety. We prioritize the protection of your personal information and adhere to strict Privacy Guidelines ↵
If you have any concerns about how your contact information is handled, please don’t hesitate to contact our support team for assistance.
Your order could have been declined due to a few possible reasons.
1. Your payment method may have been declined due to insufficient funds, an expired credit card, or a billing address mismatch.
2. Our system might have flagged your transaction as potentially fraudulent. This could happen if there are discrepancies in your billing information or if your purchase pattern deviates from the norm.
If you believe this is a mistake, Please double-check your payment details and try again, for further assistance please Contact ↵ our support team.
If you’re not receiving emails from our platform, there could be several reasons.
1. Sometimes, emails from our platform may be mistakenly filtered as spam by your email provider. Please check your spam or junk folder to see if our emails have been routed there.
2. Ensure that the email address associated with your account is correct and up-to-date. If there’s a typo in your email address, you won’t receive any emails from us. Review your email settings to make sure that emails from our platform are not being automatically archived, deleted, or redirected to another folder.
If you’ve checked the above steps and are still not receiving emails, please Contact ↵ our customer support team for assistance. We’ll be happy to investigate further and help resolve any issues you’re experiencing with email delivery.
1. Click on Add Listing+ in the top right of the menu.
2. Fill out the listing form with all the relevant details about your item or service.
3. Once complete, click on Post Your Ad.
4. Select the package that best suites your needs and click Next.
5. Fill out your billing information and select your payment gateway, then click Place order.
6. Follow the instructions provided to complete your payment.
1. Login then navigate to My Ads ↵ in your profile.
2. On the ad you would like to change click Edit
3. Make changes to your ad then click Save Ad ✓
The moderation process for your listings typically takes between 10-15 minutes from the time of submission. During this time, our team carefully reviews each listing to ensure compliance with our Posting Guidelines ↵ and quality standards.
Please note that the exact duration may vary depending on the volume of submissions we receive and the complexity of the review required. We strive to process listings as efficiently as possible while maintaining the integrity of our platform.
The moderation process will also not affect the duration of the listing so you can rest assured the time will not start until your ad is approved.
Featured Listings ↵ offer sellers enhanced visibility for their items or services, helping them stand out from the crowd and attract more potential buyers.
They are displayed prominently on the homepage and at the top of search results, ensuring that they catch the attention of users browsing the site. They also highlight your post with a border and the words “Featured” making them more noticeable among regular listings.
By opting for a featured listing, sellers can effectively boost their exposure and increase the chances of selling their items or services quickly and efficiently.
Bumps ↵ are a feature designed to give your listings a visibility boost, ensuring they remain fresh and attract more attention from potential buyers.
They work by refreshing the listing’s position in search results or on the homepage. This action brings the listing back to the top of the queue, giving it renewed visibility among other listings.
Bumps can be purchased at anytime to push a listing up instantly or more typically will be included in a package where after a countdown they will automatically apply.
Understanding why your ad may not have been approved is crucial for ensuring a smooth and successful selling experience.
Your ad may have been rejected because it violated Posting Guidelines ↵ . This could include prohibited content, such as items that are illegal, counterfeit, or restricted for sale, as well as listings that contain inappropriate language or imagery.
Ads that lack essential information or contain inaccuracies may not meet the standards required for approval. Ensure that all details provided in your ad, including item description, price, location, and contact information, are accurate and complete.
Posting duplicate ads for the same item or service within a short period may result in ad rejection. Duplicate listings can clutter the platform and confuse potential buyers, so it’s important to avoid posting multiple ads for the same item. If your ad was not approved carefully review the posting guidelines and ensure that your ad complies with all requirements.
Making necessary adjustments and resubmitting your ad can increase the likelihood of approval and help you reach potential buyers effectively. If you’re unsure why your ad was rejected, don’t hesitate to Contact Us ↵ for clarification and guidance.
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