Protecting Your Privacy
Effective Date: 28/7/2024 – Present
Welcome to hosur.com (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and applications (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Definitions
Personal Data: Any information that relates to an identified or identifiable individual.
Processing: Any operation performed on personal data, such as collection, storage, use, and sharing.
Data Controller: The entity that determines the purposes and means of processing personal data.
Data Processor: The entity that processes personal data on behalf of the Data Controller.
2. Information We Collect
2.1 Personal Data You Provide
Account Information: When you create an account, we collect your name, email address, phone number, and password.
Profile Information: Information you provide in your profile, such as your address, profile picture, and preferences.
Listings Information: Details about the items you list for sale, including descriptions, photos, price, and location.
Payment Information: Payment details you provide when making transactions on our platform.
Communications: Information you provide when you contact us, including messages and attachments.
2.2 Information We Collect Automatically
Usage Data: Information about your interactions with our Services, such as pages viewed, clicks, and search queries.
Device Data: Information about the device you use to access our Services, including IP address, browser type, and operating system.
Location Data: Approximate location information based on your IP address or device settings.
Cookies and Similar Technologies: We use cookies and similar technologies to collect data about your usage of our Services.
3. How We Use Your Information
3.1 To Provide and Improve Our Services
- To create and manage your account.
- To facilitate transactions and payments.
- To display your listings and facilitate communication with potential buyers.
- To personalize your experience and recommend relevant listings.
- To analyze usage patterns and improve our Services.
3.2 To Communicate with You
- To send you transactional emails, notifications, and alerts.
- To respond to your inquiries and provide customer support.
- To send you promotional messages, if you have opted in.
3.3 To Ensure Safety and Security
- To monitor for fraud and suspicious activity.
- To enforce our terms and policies.
- To comply with legal obligations and requests from law enforcement.
4. How We Share Your Information
4.1 With Other Users
- Your profile information and listings are visible to other users of the platform.
- Buyers and sellers may exchange contact information during transactions.
4.2 With Service Providers
- We share your information with third-party service providers who assist us in providing our Services, such as payment processors and hosting providers.
4.3 With Legal Authorities
- We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights and interests.
5. Your Rights and Choices
5.1 Access and Correction
- You have the right to access and correct your personal data. You can update your information through your account settings.
5.2 Data Portability
- You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
5.3 Data Erasure
- You have the right to request the deletion of your personal data, subject to certain exceptions.
5.4 Consent Withdrawal
- You have the right to withdraw your consent for processing your personal data at any time.
6. Data Security
- We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, and disclosure.
- While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
7. Retention of Your Information
- We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children’s Privacy
- Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18.
9. International Data Transfers
- Your personal data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.
10. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please Contact Us
Appendix A: Legal Basis for Processing (as per DPDPA)
A.1 Consent
- We process your personal data based on your consent for specific purposes such as receiving promotional messages.
A.2 Contractual Necessity
- We process your personal data to perform the contract with you, such as facilitating transactions and managing your account.
A.3 Legal Obligation
- We process your personal data to comply with legal obligations, such as tax and accounting requirements.
A.4 Legitimate Interests
- We process your personal data to pursue our legitimate interests, such as improving our Services and ensuring security, provided these interests do not override your rights and freedoms.
This Privacy Policy is intended to comply with the Digital Personal Data Protection Act (DPDPA) of India and other applicable data protection laws. We are committed to safeguarding your privacy and ensuring transparency in our data practices.
